Yes: Virallized is a real Instagram growth service, founded by Jay Mercer, who began growing Instagram accounts in 2017 and still runs it from Melbourne, Australia. On 29 September 2026, clients rated it 4.8 out of 5 on Trustpilot, labelled Excellent, with 97% of its reviews at five stars. Every plan has a 7-day money-back guarantee on the first payment, there is no contract, and cancelling takes one email. The followers it brings are real people who chose to follow, never bought, fake or bot followers. In a 150-account sample of client accounts that each ran at least 90 days, the median account added 302 net followers a month, and all 150 finished larger than they started. A real person answers every email, within 24 hours and usually much sooner.
Virallized is a done-for-you Instagram growth service founded by Jay Mercer. He started growing Instagram accounts in 2017, took a motivational page from zero to more than 120,000 followers in about seven months, and took on his first clients soon after, running those first accounts by hand.
He still sets how every account is run and speaks with clients himself, with a team behind him. The whole story is on our about page.
The company works from Melbourne, Australia. Support is one inbox, support@virallized.com, answered by a person within 24 hours and usually much sooner, and Pro, Max and Managed clients also have a personal account manager they can message from their dashboard.
The reviews
What clients say
On 29 September 2026 our Trustpilot profile showed a 4.8 rating from 94 reviews, which Trustpilot labels Excellent, with 97% of them five stars and 29 written in the previous 12 months.
Trustpilot also notes on the profile that we invite our customers to review and typically reply within 24 hours. Those labels are Trustpilot's, not ours.
Recent five-star reviews describe new clients looking into a salon, a team that is kind and quick to reply, and growth that let one client focus on their posts. The reviews clients let us feature, with their handle and follower count, are on our reviews page.
How it works
How the growth works
You choose your audience by naming targets: accounts whose followers are the people you want, such as competitors, peers, local businesses or the publications your ideal follower reads. Through quality interactions, we put your profile in front of the real, active followers of those accounts, and the ones who like what they see follow you.
So your new followers are people who already follow accounts like yours. Your dashboard shows how many followers each target brings, so you can see which accounts are bringing people in and sharpen the list over time.
From Pro up, a personal account manager reviews the list with you, and on every plan the targets are checked by a person. The first new followers usually arrive within 48 hours, and growth builds over the first weeks as the list sharpens.
The results
Real followers, counted net
Instagram removes inactive and fake accounts in sweeps, which is why bought followers disappear; in May 2026 one sweep took 15 million followers off Instagram's own account and four million off Nike's. The followers we bring are real people who chose to follow you because they liked what they saw.
We count growth net: followers at the end minus followers at the start, with anyone who left already subtracted. It is the number on your own profile, so you can check it without asking us.
In a 150-account sample of Virallized client accounts that each ran at least 90 days, to 19 September 2026, the median account added 302 net followers a month, the middle half added 249 to 577, and all 150 finished larger than they started.
Four in five of those accounts were on our two lower plans. The detail is in how many followers a growth service gets you, and eleven client accounts are shown before and after, with their own profile screenshots, on our results page.
Your money
The guarantee, and no contract
Every plan has a 7-day money-back guarantee on the first payment of a new subscription. Email support@virallized.com within 7 days of that payment and it goes back to the same card, usually showing within 5 to 10 business days.
It is a promise on every pricing page and in our terms, not a favour. There is no free trial; instead, on a monthly plan, the refund window lets you try the real service on your real account at no cost.
There is no contract and no cancellation fee. To cancel, email support@virallized.com or use the prefilled email in your Billing tab, and a person confirms it in writing, with the choice of stopping now or at the end of the period you have paid for. Your targets and history stay on file, so coming back never means starting again.
Check it
How to check us yourself
You do not need to take our word for any of this. Here are five checks, from a few minutes on Trustpilot to the first week of the service itself.
Read our Trustpilot reviews
Our Trustpilot profile shows every review, written by clients on a platform we cannot edit.
See real results
Eleven client accounts, each shown with the client's own before and after profile screenshots, the follower counts and the niche.
Get your baseline, free
The growth checker reads your account's real growth rate, so our results can be judged against a number you already had.
Ask us anything first
Email support@virallized.com before you buy. A person replies within 24 hours, usually much sooner.
Use the first week
The 7 days count from your first payment. Write down your follower count when growth starts, check it again a few days later and before day seven, and open a sample of the new followers. If they are not the people you wanted, ask for the refund: that is what the window is for.
The right fit
Who Virallized is for
Virallized is built for accounts where a follower can become a customer, a client, a fan or a booking: businesses, creators, coaches, artists and brands that want an audience of real people in their niche.
Plans quote typical ranges, from 150 to 500 new followers a month on Standard up to 750 to 3,000 on Managed, because the result depends on your niche, your content and your targets. We do not promise an exact number: anyone who guarantees one is either buying followers or guessing.
No. Virallized is a real Instagram growth service run by its founder, Jay Mercer, rated 4.8 out of 5 on Trustpilot, with a 7-day money-back guarantee on the first payment and no contract. The followers it brings are real people who chose to follow.
Are Virallized's followers real?
Yes. We do not sell followers, provide fake or bot followers, or deliver follower packages. The followers we bring are real people who saw your profile and chose to follow it, which also means they are free to leave later, like any follower.
Do the followers stay?
Yes. They are real people who followed you because they liked your profile, so they stay like any other follower. Anyone can choose to leave later, which is why we count growth net, with those who left already subtracted.
Can I get my money back?
Yes, within 7 days of your first payment. Email support@virallized.com and it goes back to the same card, usually within 5 to 10 business days. It covers the first payment of a new subscription; on an annual plan the refund is the amount paid less one month at the monthly rate, and renewals are not refundable.
How do I cancel Virallized?
Email support@virallized.com or use the prefilled email in your Billing tab. There is no contract or fee; you choose whether growth stops now or at the end of the period you have paid for, and a person confirms it in writing.
Is my account safe with Virallized?
We keep activity steady and well inside Instagram's limits. If anything on your account ever needs attention, a person is the one who tells you.
Who owns Virallized, and where is it based?
Jay Mercer founded Virallized and still runs it day to day, with a team behind him. The company works from Melbourne, Australia, and anyone can reach a person at support@virallized.com.
How long has Virallized been running?
Jay started growing Instagram accounts in 2017 and took on his first clients soon after, running those first accounts by hand. The business has grown from there, and he still runs it every day.