How do I upgrade or downgrade my plan?
The Billing tab in your dashboard opens your own billing portal, where your plan, your card and your invoices all live. Plan changes happen there, and if anything about your situation is unusual, emailing us works too, a person will set it up.
Upgrading is the common direction: the account proves itself at one speed and you want the next one. The campaign simply runs faster on the new plan, typically 250 to 1,000 followers a month on Pro, 500 to 2,000 on Max, 750 to 3,000 on Managed, and moving to Pro or above also adds a personal account manager. Your targets, history and settings all carry over untouched.
Downgrading works the same way in reverse, and we will never guilt you about it. A slower plan that fits your budget for the long run beats a faster one you cancel in month two.
The billing portal shows exactly how any change lands on your next invoice before you confirm it. And if what you actually want is to leave entirely, cancelling is its own simple process.